We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.
4758 Location(s)
United Kingdom Business Unit
LHH Department
Opérations : Operations
Customer Service Specialist, LHH CTM & LD, UKI
- Reaching out to career transition program participants via call and email to introduce themto the career transition process and activate their program on the system.
- Engage withthe individualsprofessionally, addressing their queries and providing relevant information aboutthe career coaching program.
- Encourageparticipationwithinthe program, understanding the challenges they may face.
- One call can last between 3-5 mins. During busy periods we expect you to make 15 calls per hour.
- Previouscustomer service orcall center experience is essential
- Excellent communication skills, both verbal and written, with a professional phone manner
- Strong interpersonal skills, capable of building rapport and connecting with participants effectively
- Empathy and understanding in supporting individuals through career transitions and talent development
- Target driven mindset
- Basic computer literacy and data entry skills
- Ability to multitask, manage time effectively, and work in a fast-paced environment.
- A positive and proactive attitude
- Fluency in English is required
- Validwork permit and residency in the UK
- Growth opportunities within aHR Solutionsglobal leader
- We prioritize learning to stay agile in an increasinglycompetitivebusinessenvironment
- We foster an open-minded environment where people spark new ideas and explorealternatives
- Flexible working model
- Private medical Insurance (PMI)
- Group personal pension plan
- Career support for family and friends
- 25 working days paid holiday with the opportunity to buy extra days off each year.
- So much more!
Posting date: 17-03-2024
Get to know us
Bringing together the complementary strengths of our various brands, our team unites through a powerful mission – to match the right talent with the right opportunity. We create synergies that meet the Talent needs of our customers wherever they are in their journey delivered in a technology-enabled and human-driven experience. At LHH, you’ll be empowered to deliver on our purpose of future-proofing organizations and careers, enabling workforce transformation.
Join our passionate and success-focused team where we prioritise flexibility, autonomy, and meaningful work. With a supportive team, tailored career paths, and a commitment to wellbeing, you can prepare for any tomorrow with us.
Diversity & Inclusion at LHH
Culture
We are a high-performing and diverse team of people from all over the world, working together to make the future work for everyone. Our culture is shaped by our people, who are the key to our success. It is our people that give us the ability to influence the changing world of work on a global level with solutions that are grounded in the understanding and experience of local contexts. Together we offer exciting career paths to candidates and bring the best talent to our clients. To make this possible, investing in our people, an open culture of communication, and individual opportunities for development are essential to us. There is a world of opportunity out there.
Learn more about LHH
We are the talent solutions business at the Adecco Group, an end-to-end solutions partner, addressing the skills and transformation needs of our customers to drive growth. Our mission is to match the right talent with the right opportunity. Bringing together the complementary strengths of our various brands, we create synergies that meet the needs of our customers wherever they are in their transformation journeys. As a member of the team, you’ll be empowered, inspired and energized to deliver on our purpose to future-proof organizations and careers by building the right capabilities and enabling workforce transformation. We reach high and strive for excellende because we know our work makes a difference.
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Evolve with purpose
10
Being passionate about meaningful work and ready to change the world -
Win together
8
Being able to build relationship through trust, transparency, and collaboration so that together we all succeeed -
Own it
10
Being empowered to make decisions and take accountablility for the results -
Reach high
9
Agile and adaptable - fast mover - ability to anticipate future client and candidates needs -
Make it fun
8
Delivering our purpose, staying energized and inspired, while having fun with colleagues
Success profile
Are we the right fit for each other? Have a look at the traits we're looking for.
Rewards
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