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Job ID
230001X6
Location(s)
Singapore, Singapore
Business Unit
Adecco
Department
Administration
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Event Specialist

Project Specialist / Account Specialist

JOB DESCRIPTION

Design & Implementation

  • Solicit thorough understanding of project requirements (both explicit and implied)
  • Good understanding of projected costs to serve and target profitability margins for establishing project plan, resources (project team, actual and buffer) and timelines
  • Appointment of project resource requirements and assignment of roles and responsibilities
  • Alignment of processes with internal functional groups (Finance, APB) for facilitating payment and invoicing

Client Management

  • Full spectrum of Account Management Human Resource Solutions (e.g. Employment Act Regulations, Market Situation, Salary Benchmark etc) to Client
  • Ensure excellent client satisfaction (e.g. Onsite audits, mystery shopping programme)

·Participate in ongoing work streams for gathering requirements and specifications.

·Periodic operational reviews with key stakeholders.

·Managing invoicing process to ensure timely AR collections.

·Manage escalations and service recovery.

Candidate Sourcing

·Partner with recruitment team for identifying candidate channels and work plans.

·Screening and selection of candidates utilizing a structured approach.

  • Manage interview process between clients and candidates.
  • Offer Management

Associate Management

·Perform onboarding procedures including contract administration, coordinate induction / briefing / training, issue work tools

·Performance review and disciplinary matters

·Contract administration

·Execute associate retention and welfare activities

·Respond and manage associate queries pertaining to employment

·Roll call to ensure punctuality and attendance on weekends

Operations Management

·Main operational point of contact

·Monitor and ensure delivery of services to scope

·Manage out-of-scope requests and situations

·Rostering & buffer management based on part-timers’ availability

·On-site presence (scheduled / unscheduled) as and when appropriate

·Facilitate instant and accurate exchange and transfer of information with clients and associates

·Identify improvement and enhancement of work processes, policies and plans

·Create and maintain systematic documentation and records in compliance with company policies and legislative requirements. 

Candidate Requirements:

·Prior experience in retail operations or events are preferred.

·Fast paced and dynamic

·Able to communicate with people from all background and profiles.

·Favours working in a team environment.

·Flexibility in terms of working hours.

·Passion enjoys gratification and satisfaction of a successfully completed event.

·Resourceful and creative.

Posting date: 22-04-2024

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Get to know us

Our team is making a difference in people’s working lives and leading society into a future driven by human potential and inclusion. We’re disrupting and transforming norms – looking beyond resumes and connecting people with opportunities to truly get ahead. As the world's leading workforce solutions company, we are offering flexible placement, permanent placement, outsourcing and managed services across all sectors. At Adecco, we believe in the potential of people. We deliver the right talent capabilities at the right time, enabling flexibility and agility for clients. Help us deliver on our purpose to transform the world of work through people who love what they do.

Diversity & Inclusion at Adecco

Join Adecco: Empowering Diversity, Driving Inclusion
At Adecco, diversity fuels our success. We embrace unique identities, backgrounds, and perspectives to build an inclusive future. Our commitment to equity ensures fair access and opportunity for all.

What We Stand For
Diversity Fuels Success: Embracing a full range of identities, from gender and race to ability and nationality, we create a vibrant and innovative work environment.
Equity for All: Fairness drives everything we do. We provide equal access to opportunities, resources, and recognition for everyone.

Championing Inclusion in Action
Expertise in Refugee Integration: We lead in integrating refugees through social coaching, training, and partnerships, making a positive impact on their lives.
Skills for the Future: By upskilling and reskilling, we empower candidates to succeed in the workforce, we bridge the talent gap, driving growth and empowerment for all.

Join us in building a future where everyone thrives. Be a catalyst for positive change with Adecco!

Culture

At Adecco, empowerment drives us, and our collective spirit inspires us to create meaningful change. We envision a world where everyone has a chance to participate in the future of work. Our culture of inclusivity and entrepreneurship enables continuous growth, making a positive impact on society.

Each role at Adecco contributes to a greater cause by making a real difference in people's lives. We connect talent with opportunities, creating careers and shaping a brighter future for everyone.

Fuel your career with Adecco's brand purpose, emphasizing empowerment, societal impact, and leadership in workforce solutions. Together, let's embark on a remarkable journey of transformation and fulfillment, shaping a brighter future for everyone, everywhere.

"Our ambition is to reinforce our leadership in workforce solutions and make the future work for everyone, all around the world." - Christopher Catoir – President Adecco

Learn more about Adecco

We are Adecco, a global leader in workforce solutions. We work to make a difference in people’s working lives and lead society into a future driven by human potential and inclusion. We have a commitment to disrupting and transforming norms – looking beyond resumes and connecting people with opportunities that truly get them ahead. As a member of the team, you’ll be empowered to deliver on our purpose to transform the world of work through people who love what they do. You will be a commited career partner that supports the employability of our Associates and their success.

  • Collaborate with purpose, connecting authentically to achieve remarkable goals together.

    10
  • Embrace change, taking bold initiatives with tenacity to drive extraordinary results.

    8
  • Focus on customers, creating strong partnerships and understanding their evolving needs.

    10
  • Fuel your curiosity, embrace continuous learning, and grow professionally with us.

    9
  • Join a dynamic team that navigates change fearlessly, turning challenges into opportunities.

    9
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Rewards

Inclusive Culture, Empowering Impact: Join Adecco's supportive environment, making a difference through work

Fuel your career path with meaningful work, societal impact, and sustainable growth

Flexible Hybrid Work: Enjoy work-life balance with Adecco's agile and adaptable work arrangements

Global Opportunities, Diverse Roles: Explore a world of career possibilities with Adecco's global leadership

What it means to be part of the Adecco Group.

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