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Job ID
NA03605
Location(s)
Jacksonville, Florida
Remote
Contract Type
Full Time
Business Unit
The Adecco Group
Department
Legal Compliance
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Adecco Group - Analyst Contract Compliance US

About the role

SUMMARY:

The Contract Compliance Analyst is responsible for conducting a wide range of financial, operational, and compliance audits for large corporate accounts within the North America Group. Identifies root causes of critical issues, assesses the level of impact to the business, and defines actions to mitigate risk. Provides oversight and strategic direction for the compliance activities and reporting for large corporate accounts within the North America Group.  Develops, implements, and enforces standardized processes, policies, and procedures; and ensures consistent reporting standards. Develops and delivers strategic communications regarding compliance activities and associated reporting. 

What you’ll be doing

GENERAL RESPONSIBILITIES:

  • Client facing role that requires independent judgment on agreements and high levels of discretion within the client interactions.
  • Conducts customer compliance audits designed to ensure standardization and adherence to all regulations, policies, and procedures.
  • Conducts customer social responsibility audits and supplier code of conduct audits.
  • Identifies areas requiring attention so that leadership may develop action plans, strategies, and/or testing activities to ensure corrective actions are taken and compliance issues are resolved.
  • Gathering, analyzing, and evaluating audit relevant data prior to the start of the audit to improve the result and the quality of the audit.
  • Collaborate with other members of the engagement team throughout the audit and informing management of audit issues and progress.
  • Partner with Contract Administration to develop & implement standardized process for contract setup and maintenance.
  • Acts as liaison between National Accounts Management and Contract Administration and all levels of management with our contract customers.
  • Collaborates with the management team to provide feedback to user-community regarding contractual requirements, best practices, and procedures.
  • Provides support on creating customized reporting for all levels of National Accounts Management teams and internal corporate departments as needed using reporting channels such as MicroStrategy.
  • Builds and maintains effective business relationships with all levels of management to facilitate continuous improvement of corporate and field operations.
  • Prepares strategic communications to personnel and user community to ensure awareness of contractual requirements, issues, practices, and procedures as needed.
  • Ensures team maintains appropriate skills and competencies required to conduct operations timely, effectively and in compliance.
  • On-the-spot critical thinking to provide agreeable remedies to get the contracts signed or maintain the integrity of existing contracts.
  • Ownership of the audits to ensure all regulations are followed, manages a high volume of background exceptions, identifies and avoids service issues requiring timely resolutions.
  • Consults with Pricing Team on pricing exceptions, amendments, and extensions, and provides recommendations where necessary.
  • Navigates internal and external interactions at all levels, ensures contractual adherence, and provides advise to some level of decision making as to what is feasible on behalf of the organization.
  • With the main goal of solutioning, the analyst identifies and avoids service issues while also needing to meet the expectations of the internal and external clients and the legal obligations of the contracts.
  • Participates in special projects and performs other duties as assigned.
About you

EDUCATION & JOB REQUIREMENTS:

  • Required bachelor’s degree in business, finance, or a related field or related experience.
  • Minimum of three (3) years of auditing, contract compliance, or related experience. Project management, financial management, and field operations experience is highly desirable.

KNOWLEDGE, SKILLS & ABILITIES:

  • Ability to strategically plan and serve as a catalyst for organizational change, cultivate a shared vision with others, and motivate others to transfer vision into action.
  • Ability to stay abreast of system enhancements, regulatory requirements and organizational compliance policies.
  • Skilled in communicating effectively verbally and in writing, including demonstrating expertise in client negotiations.
  • Ability to establish and maintain effective working relationships.
  • Ability to prioritize, organize and perform multiple work assignments simultaneously while meeting assigned deadlines.
  • Ability to resolve complex problems through evaluating all options and implementing solutions.
  • Ability to develop, improve and streamline processes to meeting established goals and objectives.
  • Ability to manage conflict and demonstrate the courage to challenge organizational thinking and the status quo.
  • Ability to effectively influence others at various levels internal and external of the organization.
  • Knowledge of and the ability to demonstrate best practices and standards in auditing.,
  • Ability to conceptualize and implement ways to improve the organization by taking risks to enhance the speed and organizational ability to adapt and create.
  • Proficient with Microsoft Office products, including Beginner Word, Advanced Excel, PowerPoint, Outlook and Teams
Why choose us?

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

A journey to bring out the best in you

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We have zero tolerance for any unlawful discrimination or harassment, against any employee, associate, or candidate, at any stage of that person’s journey with us. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Equal Opportunity Employer/Veterans/Disabled

The Company will consider for employment qualified applicants with arrest and conviction records 

Posting date: 04-25-2024

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Get to know us

We don't tick boxes – we think outside them. At the Adecco Group, we lead the way in enabling organisations to adapt to a changing world of work and ensuring the future employability of people. Our purpose of making the future work for everyone, means we prioritise putting people first, providing autonomy and support to enhance productivity and growth. Every year, our 50,000+ employees worldwide enable millions of people to succeed in the world of work. We upskill and reskill more than half a million people annually, enhancing employability and accelerating careers.

Diversity & Inclusion at The Adecco Group

We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.

Culture

Our 'people first' approach means prioritising the wellbeing of our colleagues, always. Employee wellbeing has never been more important, and we continuously work to improve how we support our people to be holistically happy and healthy, no matter what the current climate.

"We aspire to become a benchmark as a top-class employer, by fostering a respectful, inclusive, and healthy environment for all." - Sarah Cheyne - Group VP Talent Experience, Inclusion and People Analytics

Learn more about The Adecco Group

The Adecco Group is the world's leading talent advisory and solutions company. Our powerful purpose is to make the future work for everyone. We build and incubate capabilities in areas where persistent skills shortages exist and connect that talent to organisations to power their success. Our core operations are split into 3 distinct Global Business Units (GBU’s) – Adecco, Akkodis and LHH. With these services we help individuals fulfil and exceed their potential, building employability and connecting people with opportunities.. At the Adecco Group, everyone has a voice and there are extensive opportunities to satisfy your curiosity, share your skills, and take your career in any direction.

  • Putting people first - be that your colleagues, clients or customers

    10
  • Always willing to develop self and learn; you are curious and support a culture of continuous learning in order to evolve professionally

    8
  • Seeks to empower others and collaborate with a collective spirit

    10
  • Engages and connects with others in a meaningful and respectful way to achieve common goals

    9
  • Initiates activities and decision making; perseveres with courage and energy to drive results

    8
Traits are on a scale of 0 to 10

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Rewards

Flexibility to work in the way that you makes you most productive.

Autonomy to make insightful and informed decisions.

Meaningful work that makes a difference to peoples lives

Continuous learning through our TAG U Academy, mentoring, and career paths that are diverse and dynamic.

Specific local benefits and rewards tailored to each country (holiday allowances, health care and more).

What it means to be part of the Adecco Group.

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