We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.
Job ID
5016 Location(s)
Amsterdam, Netherlands Business Unit
LHH Department
Opérations : Operations
5016 Location(s)
Amsterdam, Netherlands Business Unit
LHH Department
Opérations : Operations
Candidate & Consultant Experience Specialist Netherlands, LHH CTM
LHH, the world’s largest HR solutions company, accompanies employees in their professional change and development. We have been doing this for over 50 years with passion, customer orientation, team spirit, entrepreneurship and responsibility and are now looking for a committed personality to strengthen our team.
In this hands-on, multidisciplinary role your mission is to provide excellent support to our candidates, coaches/consultants & colleagues. Whether this is on getting the candidates enrolled in their program, assigning them to the best consultant, connecting them to the job market and/or planning and organising events; you represent LHH in the best way possible.
Reporting Relationships:
- Delivery & Operations Director Switzerland, Germany, Poland, Netherlands & Belgium
Location:
- LHH NV, Overschiestraat 184-J, Amsterdam.
- Hybrid work model with 1-2 weekly home office days
Languages:
- Fluent in spoken and written Dutch & English
In this role you can expect to
Main tasks
- Support our candidates by introducing LHH to them, answering their ad hoc questions, matching them with our coaches/consultants etc.
- Support associate/freelance coaches by helping them with any questions or problems related to their delivery
- Local candidate event/webinar/workshop/career fair coordination & promotion
- Various administrative & business support tasks (IT troubleshooting, platform testing, translations, document formatting, invoice validation reporting, job advertisement uploads on social media...) Provide candidates with regular updates on trends in the labour market by creating monthly job bulletins
- Provide consultants & coaches with regular updates on LHH tools, processes, implementations etc by creating bi-monthly newsletters
- Build relationships with external HR community (Client side, Recruitment Agencies, etc.)
- Collect and share job opportunities directly from recruiters and hiring managers (incl hidden jobs)
- Candidate & Job matching
- Expand our alumni network by updating & promoting our LHH Belgium Network LinkedIn community
- Cooperate with Candidate & Consultant Experience Manager on general process improvements
- Partner with various national and international stakeholders to ensure a smooth running of our operations Candidate & Consultant Experience Specialist Belgium, Berchem
Main focus
- Daily contact with candidates to inform them about our services & activate them in the program
- Providing day-to-day operational support to the team
- Support our candidates in their job search
- Building a strong network with hiring managers, external employment agencies and search firms and leverage relationships within the Adecco brand ecosystem
- Planning of various workshops, webinars & networking events
All About You
- Several year’s experience in administration/backoffice with HR touch points or within a Recruiting Agency OR strong interest in getting into the HR-Services industry
- Strong communication and motivation skills
- Excellent telephone manners
- A high EQ as our candidates sometimes go through a very difficult period after dismissal
- High social competence, ability to build long-term business relationships
- A commercial flair and consulting competence
- High service and quality orientation
- The ability to speak to candidates at all levels and respond appropriately to various emotions that may be presented
- A demonstrable track record of good organisation skills with the ability to multitask and prioritise
- An independent and goal-oriented way of working
- A flexible and a “can do” attitude
- Advanced PC skills with the ability to pick up internal systems quickly and effectively (MS 365 Office, plus various proprietary systems)
People would describe you as
- Someone helpful with a positive, self-starter attitude
- A team player, flexible and a strong communicator
- Accessible: People feel welcome with you
- Pragmatic, hands-on, with good attention to detail and with strong organizational skills
- Having the highest level of integrity Tech Savvy, proficient in the use of modern technology and easily master navigation in new systems Someone who feels like just doing your job is not enough, you want to make a difference in the lives of people - you are service-minded and a true problem solver.
What we offer
- Growth opportunities within a HR Solutions global leader
- We prioritize learning to stay agile in an increasingly competitive business environment
- We foster an open-minded environment where people spark new ideas and explore alternatives
- Additional benefits including PTO, Paid Holidays, and more
- Contract Type:Fix term contract for 6 months with the option of extension/unlimited
- Full or part time possible
About LHH
The world of work is ever-changing and unpredictable. Organizations are constantly fighting a battle to find and maintain their competitive advantage: their talent. To succeed, they can’t just rely on what works today, working tomorrow. They need to be ready for next.
LHH exists to help individuals, teams, and organizations find and prepare for what’s next. With integrated, end-to-end solutions that include Advisory, Professional Recruitment, Career Transition, and Learning & Talent Development, we are uniquely positioned to work together to make a positive impact on the future of every person we work with at every key career moment.
LHH is at the forefront of change to build a bigger, bolder workforce. Every day is a new day to prepare for, and we’re here to make sure the future works for everyone.
A division of the Adecco Group – the world’s leading HR solutions provider – LHH’s 8,000 colleagues and coaches work with 15,000 organizations in over 60 countries around the world. We successfully help close to 500,000 candidates to enhance their careers every year. Our local expertise, global infrastructure, and industry-leading technology allow us to manage the complexity of critical workforce initiatives and the challenges of transformation. It’s why most of the Fortune Global 500 companies choose to work with us.
This is LHH.
Ready for Next.
LHH is an Equal Opportunity Employer.
For additional information on our Diversity and Inclusion policy, please consult the following link: https://www.lhh.com/us/en/diversity-and-inclusion
Posting date: 15-07-2024
Get to know us
Bringing together the complementary strengths of our various brands, our team unites through a powerful mission – to match the right talent with the right opportunity. We create synergies that meet the Talent needs of our customers wherever they are in their journey delivered in a technology-enabled and human-driven experience. At LHH, you’ll be empowered to deliver on our purpose of future-proofing organizations and careers, enabling workforce transformation.
Join our passionate and success-focused team where we prioritise flexibility, autonomy, and meaningful work. With a supportive team, tailored career paths, and a commitment to wellbeing, you can prepare for any tomorrow with us.
Diversity & Inclusion at LHH
Culture
We are a high-performing and diverse team of people from all over the world, working together to make the future work for everyone. Our culture is shaped by our people, who are the key to our success. It is our people that give us the ability to influence the changing world of work on a global level with solutions that are grounded in the understanding and experience of local contexts. Together we offer exciting career paths to candidates and bring the best talent to our clients. To make this possible, investing in our people, an open culture of communication, and individual opportunities for development are essential to us. There is a world of opportunity out there.
Learn more about LHH
We are the talent solutions business at the Adecco Group, an end-to-end solutions partner, addressing the skills and transformation needs of our customers to drive growth. Our mission is to match the right talent with the right opportunity. Bringing together the complementary strengths of our various brands, we create synergies that meet the needs of our customers wherever they are in their transformation journeys. As a member of the team, you’ll be empowered, inspired and energized to deliver on our purpose to future-proof organizations and careers by building the right capabilities and enabling workforce transformation. We reach high and strive for excellende because we know our work makes a difference.
-
Evolve with purpose
10
Being passionate about meaningful work and ready to change the world -
Win together
8
Being able to build relationship through trust, transparency, and collaboration so that together we all succeeed -
Own it
10
Being empowered to make decisions and take accountablility for the results -
Reach high
9
Agile and adaptable - fast mover - ability to anticipate future client and candidates needs -
Make it fun
8
Delivering our purpose, staying energized and inspired, while having fun with colleagues
Traits are on a scale of
0 to
10
Success profile
Are we the right fit for each other? Have a look at the traits we're looking for.
Rewards
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