We nurture our powerful entrepreneurial culture and further build on it, ensuring we offer our customers the solutions they need to solve their biggest challenges. We are committed to the learning and development of our colleagues and the skills they have both individually and collectively.
EEMENA00721 Location(s)
Abu Dhabi, United Arab Emirates Business Unit
Pontoon Department
Human Resources HR
Program Manager
The Program Manager reports to the Program Director. This positions is responsible for the successful delivery of the MSP Program (both Recruitment and HR Operations) as measured by KPI/SLA’s in monthly and quarterly Governance meetings.
What you’ll be doingManaging a medium sized team you will be the Level 2 escalation point for all facets of the Program.
About youExperience
- 7+ years’ experience in Contingent Workforce Management – the likely candidate will currently be working as a Team Lead or Manager of an MSP Program (exceptional candidates from Staffing / Agency or RPO may be considered)
- 2+ years’ experience in UAE / GCC market, knowledge of relevant local labor laws and 3rd party hiring practices and classifications
- International recruitment experience highly regarded
- VMS experience – e.g. Fieldglass, Beeline, Wand etc.
- Manage, lead and develop a team of 6 or more
- Financial Services industry experience
Skills
- Meet or exceed SLA’s in accordance with the client contract, operations manual and team member effort estimation plans
- Intermediate to advanced Excel (V-lookups, pivot tables) for worker and invoice data manipulation
- Strong stakeholder management and Level 2 escalation management skills
Education / Qualifications
- Bachelor’s degree, or higher
- Qualifications in quality (e.g. LEAN Sigma) and/or project management (e.g. Prince2) advantageous
Other
- Ability to positively collaborate with Adecco UAE and other Group brands
- Excellent interpersonal, written and verbal presentation skills. Sense of urgency required
- Highly organized nature – with exposure to a large ‘go-live’ program or project desirable
It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.
You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful.
Putting people first, pioneering with a collective spirit and always advancing with a growth mindset - that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together.
Make an impact where it matters most.
A journey to bring out the best in youWe believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.
On our career site, you will find some of the key steps you can expect to guide you along the way.
As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.
Posting date: 03-07-2024
Get to know us
We don't tick boxes – we think outside of them. We provide innovative talent solutions, helping to power the prosperity of economies, societies, and our customers’ markets. Constantly planning for smarter, better, bigger solutions that help manage our customers’ workforce. Reimagine your way forward with Pontoon.
Growth Mindset
People-first
We have a diverse, equal and inclusive culture of people from all walks of life (e.g. regardless of gender, ethnicity, lifestyle orientation, disability or age), whilst ensuring the health and safety of our people remains paramount.
Collective Spirit
We embrace a one-company, one-culture mindset whilst recognising our differences. We work together towards our common purpose - Making the Future Work for Everyone.
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Game Changer
10
You are a revolution. Be the creative force behind innovation and change. -
Growth Hacker
8
You unlock unlimited potential. Be the forward thinker for our clients and growth hack their constant evolving needs. -
Warrior
10
You are accountable and results-driven, being able to think outside of the box. -
Play Collective
9
You are integral to our collective excellence, by being a team player who makes achieving goals fun. -
Guardian
9
You are the defender of inclusivity. Be a role model that leads with compassion and care.
Success profile
Are we the right fit for each other? Have a look at the traits we're looking for.
Rewards
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