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MDM (MobileIron) Operations Engineer

Job details

location-pin Prague, Hlavní město Praha, Czechia
location-tag 200000J3

s

Location

Prague

Organization

Global IT organization, Digital Workplace Operations pillar. Will report to the Digital Workplace Operations Manager.

Responsibilities

Third level technical support for Adecco internal customers

Incident, problem and change management with the primary objective to guarantee platform stability

Keep technical documentation up-to-date

Coordination of third parties and local resources

Manage platform capacity

Report incident status to Service Owner and Operations Manager

Actively participates in Critical Incident Management

Give visibility to the Service Owner on risks and opportunities

Manage the MobileIron tool, policies, configuration etc...

Activate conditional access per application (Office 365, Salesforce etc...)

Technical skills

Solution Specialist or MDM Expert with solid experience in Mobile Device Management tools mainly MobileIron in a multi-national company

Knowledge of Office 365, ADFS, Authentication.

Analytical mind and problem-solving abilities

Soft skills

Very good problem-solving skills

Well organized with the ability to prioritize the most important tasks

Strong team player

Autonomous

Act under strong pressure and manage efficiently crisis situations

Evaluate information, identify key issues and formulate conclusions based on sound, practical judgment, experience and common sense

Work Experience

Minimum of three years’ experience in MDM Administration (MobileIron)

Significant overall experience in IT operations is required

Education

University degree preferably in a technical subject or any comparable education

ITIL certification a plus

Azure and MFA knowledge is a significant advantage

Languages

English: Professional proficiency

Any additional language is an advantage, especially French

Travel Requirement

Occasional (up to 20%)


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What it means to be part of the Adecco Group.

For over 50 years, we’ve helped connect thousands of people from all different backgrounds and cultures with employment opportunities across the world. We provide leading HR services and solutions, powering the world of work that not only gives our clients a more personalised experience, but also gives our colleagues a sense of purpose and value in the work they do with us. Being a part of our international group means being part of a community that drives each other to be their best. You’ll do work that challenges the lives of our clients. You’ll be a part of a spirited and professional network of people who believe in what we’re doing. And, you’ll believe in it too.

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