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Adecco Group - Colleague Payroll Supervisor - Jacksonville, FL

Job details

location-pin Jacksonville, Florida, United States
location-tag 32802



The Payroll Supervisor is responsible for leading a team of 5 payroll specialists supporting North American payroll processing as well as processing Colleague Payroll. Will ensure that all processes are executed accurately and in a timely manner. Responsible for tracking, and meeting deadlines and SLA’s set forth for the department. Operates as the subject matter expert and escalation point to resolve issues and continuously looks for improvements in operational processes and designs and implements those initiatives. Optimizes the contribution of the team through coaching, counseling and implements workable solutions to business issues/problems with minimum referral to management.



  • Process assigned payroll companies on a bi-weekly basis.
  • Supervise Payroll staff as it relates to payroll processing, support tasks, document administration, and reporting/audits to ensure performance objectives are met.
  • Interpret day-to-day business objectives and preparation/execution of operational practices/work programs.
  • Works as a member of the team and covers for team members for vacation and/or high-volume work efforts.
  • Collaborate with business partners to implement process improvements, test system changes, and lead special projects related to the payroll department.
  • Develop and train team members on new or enhanced operation procedures and policies.
  • Ensures department SLA standards are met; accountable for ongoing management of effective client service relationship
  • Ensure team members acquire necessary skills and performance attributes, in line with business and personal development.
  • Works under minimal supervision on complex projects, with latitude for independent judgment
  • Assist with year-end processing and audit.
  • Escalate potential service issues to Payroll Director
  • Perform other duties and special projects as assigned



Bachelor’s degree or the equivalent combination of Education, training, and work experience.

FPC required, CPP desired


  • Demonstrated coaching/mentoring skills and issue management problem solving skills
  • Strong customer service skills
  • Ability to adapt to changing environment and support of multiple clients
  • Knowledge and understanding of auditing guidelines
  • Knowledge of tax reciprocity rules and regulations
  • Knowledge of computerized payroll systems, tax codes, reporting requirements
  • Ability to implement payroll procedures and system specifications
  • Ability to communicate effectively verbally and in writing
  • Ability to establish and maintain effective working relationships with employees, clients and public


Adecco Group North America, through an impressive portfolio of staffing industry leading brands including Accounting Principals, Adecco General Staffing, Adia, Ajilon, Entegee, Lee Hecht Harrison, Modis, Paladin, Parker+Lynch, Pontoon, Special Counsel and Soliant is the world’s leading provider of Human Resources solutions.

We are the workforce experts delivering staffing and career service solutions to organizations and individuals across all industries. Collectively we harness the power of some of the greatest talent in the world. That talent and expertise allows us to do business globally and act locally with deep knowledge in niche areas.

Every day, we have more than 100,000 associates on assignment, 30,000 colleagues working internally to support more than 10,000 clients in the United States and Canada. Ensuring our business units are prepared to deliver outstanding service to our associates and clients, the Adecco Group North America team provides a strong infrastructure through our corporate and shared services teams.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

The Company will consider for employment qualified applicants with arrest and conviction records


What it means to be part of the Adecco Group.

For over 50 years, we’ve helped connect thousands of people from all different backgrounds and cultures with employment opportunities across the world. We provide leading HR services and solutions, powering the world of work that not only gives our clients a more personalised experience, but also gives our colleagues a sense of purpose and value in the work they do with us. Being a part of our international group means being part of a community that drives each other to be their best. You’ll do work that challenges the lives of our clients. You’ll be a part of a spirited and professional network of people who believe in what we’re doing. And, you’ll believe in it too.

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  • The Adecco Group - Corporate, Jacksonville, Florida, United StatesRemove