The Adecco Group - Human Resources Generalist

The HR Service Center Generalist acts as the face of Human Resources (HR) when interacting with employees and provides the first level of support and service delivery.

• Works as a trusted advisor, developing strong relationships with colleagues.
• Address initial colleague inquiries from the field and enters cases into appropriate systems for solutions and tracking.
• Leverages HR knowledge and interpersonal expertise to ensure appropriate first level response to colleague issues.
• Works with colleagues to evaluate the level of support needed for human relations, and work-related problems, and escalates as appropriate.
• Serves as subject matter expert on front line questions regarding benefits, leave of absence, payroll, PTO, background checks, drug testing, unemployment, worker’s compensation and general HR policies.
• Communicates human resources policies and programs to address employee relations issues as appropriate.
• Owns colleague inquiries and resolution from start to finish, including escalating employee relations issues to the Employee Relations Managers as appropriate; tracks resolution and always serving as the point of contact for the colleague.
• Provides administrative support for termination, transfers, promotion, performance improvement plans, etc.
• Documents processes and procedures as appropriate and provides standard and ad hoc reports upon request.
• Assists in rollout and implementation of HR programs.
• Coaches and assists in development of new team members.
• Identifies and participate in continuous improvement initiatives.
• Ensures compliance with Data Privacy and Protection Guidelines.
• Participates in special projects and performs other duties as assigned.

Bachelor’s degree in HR, business or a related field with a minimum of one (1) year of HR generalist experience; or equivalent combination of post high school education and experience. Internship experience will be considered.

HR certification and previous experience working in a large complex organization is preferred.

KNOWLEDGE, SKILLS & ABILITIES REQUIREMENTS:

• Skilled in communicating effectively verbally and in writing with various levels of employees, management and senior leadership.
• Ability to establish and maintain effective working relationships.
• Ability to provide high-level customer service and a consultative approach to business unit stakeholders.
• Ability to work effectively as part of a team.
• Ability to prioritize, organize and perform multiple work assignments simultaneously while meeting assigned deadlines.
• Knowledge of and ability to effectively utilize Human Resources Information Systems (HRIS), such as PeopleSoft, and Customer Relationship Management (CRM) Systems, such as Salesforce.com.
• Knowledge of and the ability to apply the principles, best practices, and standards of human resources administration, with an emphasis on employee relations.
• Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook.

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring.  We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Equal Opportunity Employer/Veterans/Disabled

The Company will consider for employment qualified applicants with arrest and   conviction records

The Company may require proof of COVID-19 vaccination at time of hire based on client policies or certain regulatory requirements.  As such, TAG may require you to report your COVID-19   vaccination status at time of hire unless prohibited by a state law.   The Company will consider  requests for exemption based on medical/disability or religious reasons, or additional reasons if  permitted by state law.

This position is nonexempt and will be paid on an hourly basis.  The salary range below has been annualized based on a 40 hour workweek.

The anticipated salary range for this position is between $52,000 and $60,000. Pay rate  may be determined based on experience, education, geographic location, and other factors. This position includes an incentive program that may include bonus and/or commission. 

Benefit offerings for full-time employment include medical, dental, vision, term life insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans and reimbursement and retirement programs.  Available paid leave may include paid time off, parental leave and holiday pay.

Posting date: 03-03-2022