LHH Professional Recruitment USA - Training Manager

SUMMARY:

Reporting to the VP of Colleague Learning, the Training Manager is responsible for increasing the company’s productivity and retention by teaching new skills and job content to new and existing employees.  May assist VP of Colleague Learning in program design and development.  Tracks performance daily for all new hires for weekly assessment.  Ultimately, helps to develop our colleagues’ skills in order to improve quality of work, productivity and retention.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Assists with New Hire training.  May lead a group of trainees for a defined period or participate in specific trainings as a subject matter expert.  Responsible for ensuring that the new hire training program is delivered consistently, and that achievement of each new hire is tracked.  Assists in design of curriculum, exercises, role plays, and other learning activities using real life data, clients and candidates.
• Monitors performance of all new hires on a daily basis.  Provides daily feedback and coaching to all new hires to ensure that the trainees are progressing through training at the required rate.  Provides an assessment of each trainee weekly to the Director of Training and recommends retention or termination of trainees.
• Tracks learning, skill, and KPIs for each trainee to determine when each trainee will be released to the Field, as well the appropriate Market and position into which each trainee will be placed.
• Conducts training for field employees on best practices, new technologies, new skills, etc. to help close skill gaps.
• Helps to identify early in career future leaders.

MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:

Bachelor’s degree required; or equivalent experience highly preferred. Minimum of two years prior training/coaching experience required.  Working knowledge of the overall business functions and sub-functions.

KNOWLEDGE, SKILLS & ABILITIES REQUIREMENTS:

• Proven ability to facilitate classroom and remote training sessions.
• Excellent written and verbal communication skills.
• Strong coaching skills, with the ability to provide fair, honest feedback.
• Ability to establish and maintain highly effective, collaborative working relationships at all levels of the organization, including across brands and corporate functions.
• Strong organizational, planning and prioritization skills.
• Excellent analytical and reporting skills.

KEY LEADERSHIP BEHAVIORS:

• Collaborates with across business unit at all levels.
• Creates value by ensuring consistent training in accordance to defined curriculum to drive business outcomes in the right way.
• Is self-aware and actively seeks new experiences, information, knowledge and feedback to create ideas and bring about positive change for self and others.
• Acts as a role model; mobilizes new hires to engage in positive actions within the organization and in the community.

COMPANY OVERVIEW:

Adecco Group North America, through an impressive portfolio of staffing industry leading brands including Adecco General Staffing, Entegee, Lee Hecht Harrison Professional Recruitment, Modis, and Pontoon is the world’s leading provider of Human Resources solutions.

We are the workforce experts delivering staffing and career service solutions to organizations and individuals across all industries. Collectively we harness the power of some of the greatest talent in the world. That talent and expertise allows us to do business globally and act locally with deep knowledge in niche areas.

Every day, we have more than 100,000 associates on assignment, 30,000 colleagues working internally to support more than 10,000 clients in the United States and Canada. Ensuring our business units are prepared to deliver outstanding service to our associates and clients, the Adecco Group North America team provides a strong infrastructure through our corporate and shared services teams.

Equal Opportunity Employer Veterans/Disabled

The Company will consider for employment qualified applicants with arrest and conviction records

The Company may require proof of COVID-19 vaccination at time of hire based on client policies or certain regulatory requirements.  As such, TAG may require you to report your COVID-19 vaccination status at time of hire unless prohibited by a state law.   The Company will consider requests for exemption based on medical/disability or religious reasons, or additional reasons if permitted by state law.

The anticipated salary range for this position is $76,000 and $113,800. Salary may be determined based on experience, education, geographic location, and other factors. This position includes an incentive program that may include bonus and/or commission.  

Benefit offerings for full-time employment may include medical, dental, vision, term life insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans and reimbursement and retirement programs.  Available paid leave may include paid time off, parental leave and holiday pay.

Posting date: 04-11-2022