Middle Office Global ITD Program Lead

Function: Information Technology & Digital

Location: Multiple Location

Mission:

• The Adecco Group has one of its top priorities to transform its Middle Office operations (contract, time management, pay and bill) with state-of-the art technology, enabling AI to bring superior customer experience and be a true lever of productivity and differentiation.
• As the Middle OfficeGlobal ITD Program Lead, you are accountable for the technology strategy, architecture and delivery of our Middle Office transformation for Staffing operations across The Adecco Group
• You will ensure successful program delivery, in alignment with The Adecco Group overall ITD strategy, and high-quality standards. This role involves extensive collaboration with both Business (Global Business Units and/or Enabling Functions and/or Markets) and ITD, as well as managing stakeholder relationships and facilitating effective communication across the organization

Accountabilities:

• Execute the Middle Office technology transformation program with the support of relevant PMs, Sponsors, and Steering Committees
• Measure, track and communicate program progress, ensuring transparent reporting
• Communicate effectively within the organization, to both Business and ITD
• Handle Steering Committee Governance and Operations and ensure timely decision-making
• Manage stakeholders alongside the Program Sponsor
• Manage risks and develop mitigation plans
• Address issues promptly and escalate as necessary for resolution
• Manage the allocation of financial and human capital resources
• Ensure program artifacts and documentation comply with the Project Management Methodology (PMM)
• Maintain high-quality standards throughout the program lifecycle
• Escalate critical matters to the Sponsor or Steering Committee when needed

Main tasks & responsibilities

• Collaborate with relevant ITD Teams, across geographies, GBUs, Global functions, external Partners,  as well as with Business and Middle Office Operations Teams, and also to ensure strategic and execution alignment
• Work closely with Finance to maintain planning and budgeting accuracy
• Partner with ITD security and product development teams to implement security measures
• Manage risks, dependencies, and resource allocation
• Foster collaboration between relevant teams
• Drive continuous improvement initiatives
• Contribute to the delivery of Global ITD Strategy

Critical qualities to Program success:

• Strong understanding of program scope and accountability for program deployment
• Effective change management and adoption skills
• Clear and influential communication abilities
• Courage to address successes and issues transparently
• Ability to manage uncertainty, stress, conflict, and emotions
• Diligence in following program methodology
• International experience and sensitivity in a multi-national context
• High resilience and motivation
• Alignment and commitment to ITD Strategy

Work Experience:

• Computer Science, Engineering, or similar degree
• 10+ years of experience in complex solutions transformation / Architecture and support delivery teams (multi components Solution, integration context) landscape in major company
• Proven track record of motivating teams, instilling accountability for value delivery
• Proven capability of managing multiple priorities effectively and performing under tight deadlines
• Ability to communicate at all levels of the organization (including executive management) on issues of strategy, risk, process, and ongoing operations
• Experience successfully working with distributed teams as the delivery teams are fully remote
• Balanced business/technical background. Enough level of technical knowledge to provide highly credible leadership to technology teams. Ability to accurately and objectively evaluate complex project risks and issues and communicate these effectively to business stakeholders
• Major experience gained in both multinational and multi-cultural environments

Education:

• University level Education (MSc, MEng); Engineering or a master’s in computer science or related field.
• Excellent command of both written and spoken English, other languages is a plus (French, Spanish, German…)

Travel Requirement: Regular (20-50%)

It’s an exciting time to be part of our team. At the Adecco Group, our purpose – making the future work for everyone – inspires and connects us all. Through our three global business units (GBU) – Adecco, Akkodis and LHH - we deliver expertise in talent and technology, enabling organizations to succeed and people to thrive.

We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 40,000+ colleagues with a collective spirit working in over 60 countries globally. We embody our core values: Courage, Collaboration, Customer at the Heart,  Inclusion, and Passion in everything we do.

Growth and Development

You will have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways, achieving total balance between their jobs and their lives. We offer world-class resources for upskilling and development, satisfying your curiosity while sharing skills, knowledge, and expertise to grow together. Here, you can be yourself, and we aim to build on the attributes that make you, you.

Posting date: 08-02-2026