Data Analyst - IT Operations

We are the Adecco Group! A network of passionate professionals working together in over 60 countries to help businesses optimize their talent, transform their workforces and build the employability of people all over the world. We have a powerful purpose: Making the Future Work for Everyone and we have established the most comprehensive portfolio of HR solutions in the industry, providing essential, dynamic and efficient solutions that make a difference on how people work in the future – including you!

In alignment with The Adecco Group Future@Work strategy, we are now expanding our business in Bulgaria with our Shared Service Center!
You will join forces with talented professionals in the Finance and HR area to shape the future of work @ the Adecco Group providing inhouse services and improving operational & financial excellence. Here, at the Shared Service Center @ the Adecco Group, you’ll have a world of exciting opportunities to explore, develop and grow, to take control of your own work, given all the support and headspace you need to keep loving what you do. We value and respect each other’s opinions in an environment where everyone has a voice. We’ll inspire you to demonstrate a pioneering spirit, connect you with opportunities where you can learn and flourish, and collectively pushing the limits of what’s possible in the shared services and solutions space.

About the role:

We are looking for a  Data Analyst – IT Operations to help shape the future of IT through data-driven insights and reporting. This role is all about analyzing trends, building dashboards, and providing clear, actionable insights that improve how employees interact with IT. You will work with data to enhance decision-making, identify opportunities for improvement, and drive the success of new digital initiatives. A strong background in Power BI, storytelling with data, and a passion for analytics is key.

What you’ll be doing:

•    Develop and deliver Power BI reports and dashboards, turning raw data into meaningful insights.
•    Use data storytelling to translate complex information into clear, actionable recommendations.
•    Analyze IT performance trends, user experience metrics, and operational data to find ways to improve efficiency.
•    Identify patterns and predict potential issues before they impact users.
•    Present insights and recommendations to stakeholders, ensuring data is used effectively in decision-making.
•    Support global projects by providing data analysis that helps shape new digital tools and processes.
•    Work closely with teams across the business to integrate data-driven strategies into IT initiatives.

Requirements:

•    3+ years of experience working with data analysis, reporting, or IT insights.
•    Strong experience with Power BI – building dashboards, creating visualizations, and simplifying complex data.
•    A passion for data storytelling, making numbers easy to understand and act on.
•    Analytical mindset with the ability to spot trends, gaps, and opportunities.
•    Comfortable working with global teams and presenting insights to stakeholders.
•    Ability to turn operational data into strategic recommendations.
•    Open to occasional travel (up to 20%).

The company offers:

•    Opportunity for home office
•    Partially financed Multisport Card
•    Additional health Insurance
•    150 BGN Food Vouchers
•    Year End Bonus
•    23 days paid vacation
•    Excellent development opportunities
•    Access to various Learning & Training platforms

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.  

If you have found yourself in the description above and you want to become part of our international team don't hesitate to apply today.

Posting date: 05-03-2025